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Faqs

Usage

Answers to frequently asked questions about DocuChat.

Is there a demo I can try?

Of course, you can test our demo chatbots on our landing page available at docuchat.io or by clicking on the chat icon in the bottom right corner. You can also create your own chatbot for free and try it out for 14 days. No credit card required.

Do you have a file size limits?

There are size limits for batch upload capped at 50 MB but no limits for individual documents. If you have a document larger than 50 MB, you can split it into smaller parts and upload them separately. Other than that, we have fair usage limits for the total file size in your account but these are very generous and you can always contact us if you need more.

Can I embed a chabot on multiple websites?

Yes, you can embed a chatbot on as many websites as you like.

My company needs custom features and integrations. Can you help?

We're always happy to receive feedback and we do develop features requested by our user base. If you are on our Enterprise plan, we can also discuss custom features and integrations to meet your specific requirements.

Do you have Azure OpenAI integration?

Yes, we do. If you are on our Enterprise plan, you can connect your Azure OpenAI account to your DocuChat account. This allows you to use your Azure OpenAI models in your chatbots with your own API keys.

Can I white label chatbots?

Yes, you can white label chatbots on our Pro plan. This means that you can remove all DocuChat branding and replace it with your own branding, including your logo and colors.

Can I customize my chatbot's design and answers?

Yes, you can fully customize your chatbot's design and answers. You can choose from a variety of colors, add your own branding, and give custom instructions to your chatbot to shape how it answers questions. Our Pro plan offers advanced customization options, including white-labeling.

How can I add a chatbot to my website or application?

You can embed a chatbot on your website or application by copying and pasting a simple embed code. We provide two types of embed codes: embed the chat interface to the content of your web page or embed as a widget, which is a floating button that opens the chat interface when clicked.

Can I give custom instructions to my chabots?

Yes, you can give custom instructions to your chatbots. For instance, you can specify how they should respond to certain questions or how they should respond to questions that they don't know the answer to.

Does DocuChat have an API?

Currently, we don't offer an API. However, this feature is in our roadmap and we plan to introduce it as soon as possible.

Can I integrate DocuChat with Facebook Messenger, Whatsapp, or other messaging platforms?

Currently, we don't offer integrations with messaging platforms. However, this feature is in our roadmap and we plan to introduce it as soon as possible.

Can I integrate DocuChat with Slack or Microsoft Teams?

Currently, we don't offer integrations with Slack or Microsoft Teams. However, this feature is in our roadmap and we plan to introduce it as soon as possible.