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Chatbots

White Labeling

Personalize your chatbot to match your brand.

DocuChat provides white labeling features that allow you to customize your chatbot's appearance to match your brand identity.

Upload your organization's logo to be displayed in the header of your chatbot's dedicated chat page. Only one logo can be uploaded at a time.

Theme Colors

Select theme colors that will be used throughout your chatbot's user interface. You can specify different colors for:

  • Light Mode: Choose colors for your chatbot's light mode theme
  • Dark Mode: Choose colors for your chatbot's dark mode theme

Call to Action (CTA)

Create a call-to-action button that will be displayed in the chat interface to guide users toward taking specific actions.

  • Button Label: Add text to the button
  • Button Link: Specify the URL where users will be redirected when clicking the button
When users click the CTA button on your chatbot, we automatically append the chatbot ID and chat session ID to the URL. This allows you to:
  • Capture these IDs from the URL parameters for analytics or tracking
  • Use our API to retrieve information about specific chat sessions
Example URL: https://your-domain.com/cta?chatbotId=abc123&sessionId=xyz789

Page Title

Enter a concise and descriptive title for your chatbot's webpage and widget.

  • Default: Chat with Chatbot Name
  • Example: DocuChat HelpBot

User Instructions

Provide a short message that will be displayed prominently below the user input field. This helps ensure users are aware of important information while interacting with your chatbot.

You can use Markdown formatting in the instructions field to style your message. This is useful for:
  • Displaying important legal notices or disclaimers
  • Providing usage guidelines or tips
  • Highlighting key information that users should keep in mind while chatting
  • Adding emphasis with bold, italic, or code formatting

Citations

You can manage your citation preferences in your chatbot settings.

Admin Settings

Utilize the admin section to add internal notes for organizational purposes.