Product
What sets DocuChat apart from other chatbot builders?
DocuChat delivers unmatched answer quality and genuine GDPR compliance, without the premium price tag. As an EU-based company, we ensure complete data residency with all storage and AI processing on EU servers, backed by carefully vetted EU-based subprocessors. Our intuitive interface enables anyone to set up and deploy highly accurate chatbots in minutes, offering a unique combination of performance, compliance, and ease of use that sets us apart in the market.
How does DocuChat ensure the best answer quality?
DocuChat ensures superior answer quality by leveraging cutting-edge AI models, including top-tier alternatives to well-known OpenAI models. We employ proprietary strategies for document analysis, information retrieval, and answer generation. Our advanced algorithms excel at contextual understanding, allowing for hyper-accurate responses.
Is my data secure with DocuChat?
Absolutely. We prioritize your data's security and privacy. All your data is stored and processed within the EU on our secure AWS Frankfurt servers. We are fully GDPR, CCPA, and PIPEDA compliant, and your data is never used to train AI models.
Is DocuChat GDPR compliant?
Yes, DocuChat is fully compliant with both the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), Personal Information Protection and Electronic Documents Act (PIPEDA). Being headquartered in the European Union, we are naturally subject to some of the most stringent data protection laws in the world. Our servers are located in Frankfurt, Germany to ensure your data remains within the EU jurisdiction. All our subprocessors and service providers are either based in the EU or guarantee that their data storage is located within the EU. And we have also established detailed subprocessor agreements with each of these providers. We take data privacy and security very seriously, and we are committed to ensuring that your data is always protected.
What benefits can DocuChat bring to my business?
DocuChat enhances your business by providing efficient information retrieval, reducing time spent on data lookup or answering redundant questions. It serves as a 24/7 customer service tool, delivering precise answers to customer inquiries, and aids in internal knowledge management, supporting employees in their tasks. With DocuChat, you can streamline operations, improve customer experience, and bolster internal support.
What are the advantages of using DocuChat for personal projects?
DocuChat boosts productivity in personal projects through efficient information extraction from vast documents and an intuitive query interface for natural language inquiries. It provides transparent citations for answer verification and offers multilingual support, catering to diverse linguistic needs. Whether for research, study, or document management, DocuChat is a valuable time-saving tool.
What type of documents can I use to train my chatbot? What file formats are supported?
DocuChat supports a wide range of file types including PDF, Word, Excel, PowerPoint, e-book, Notepad, CSV, markdown, and media files. You can also add URLs and YouTube videos as sources of information as well as sync Google Drive folders into your chatbots.
How long does it take to train a chatbot?
The process is incredibly fast. For documents shorter than 100 pages, it typically takes just a few seconds to create a chatbot. If you upload a large number of documents or a single long document, it might take slightly longer, but almost never exceeds a minute.
What AI models does DocuChat use? Can I use GPT-4?
We support several AI models including GPT-4o, GPT-4o mini, GPT-4 Turbo, Claude 3.5 Sonnet, Claude 3 Haiku, Mistral Large 2, and Llama 3.1 70b. The availability of specific models depends on your subscription plan.
What languages does DocuChat support?
DocuChat supports more than 80 different languages. This means that you can upload documents and ask questions in any of these supported languages, and your chatbots will respond in the language of the question.
Is my data used for training AI models?
No, we or other AI model providers do not use any of your documents, questions, or answers for training any AI models.